NELSON EDUCATION LTD.
Who Can Use The Sites and/or Product/Service?
Age of Majority and Authorized Parties
The Site may be used only by (i) persons who have reached the age of majority or legal age in their jurisdiction and who can form legally binding contracts under applicable law; or (ii) those under the age of majority whose parent or guardian have agreed to these Terms and Conditions on the minor’s behalf. The Site may not be used by persons in jurisdictions where access to or use of the Site or any part of the Site may be illegal or prohibited. It is solely your responsibility to determine whether your use of the Site is lawful, and you must comply with all applicable laws.
Permitted Use of the Site
Linking and Framing the Site
Links to the Site without the express written permission of Nelson Education are strictly prohibited. To request permission to link to the Site, please contact Customer Product/Service at 416-752-9448 or 1-800-268-2222. Nelson Education reserves the right to cancel and revoke any permission it may give to link to the Site at any time, for any reason, without any notice, and without any liability to you or any other person. The framing of the Site or any of its content in any form and by any method is strictly prohibited.
Note to Minors
Nelson Education encourages parents and teachers to spend time with children and to monitor their online activities. Please protect your child's privacy by instructing them to never provide Personal Information on the Site or through the Product/Service.
Your Use of the Site and the Product/Services and Providing Material to Nelson
You are solely responsible for providing, at your own expense, all equipment necessary to use the Site or the Product/Service, including a computer, modem and your own internet access (including payment of Internet Product/Service Provider fees associated with such access).
One of the purposes of this policy is to avoid potential misunderstandings or disputes, particularly around any ideas, videos, photos, comments, suggestions or other materials (collectively "Submissions") submitted to Nelson Education, relating to its products or services. With that in mind, if you do send Submissions to Nelson Education, you automatically grant (or warrant that the owner of the Submissions grants) to Nelson Education and its affiliates and each of their assigns, a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sublicensable, right and licence to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties on the part of Nelson Education or its assigns, and you agree, represent and warrant that all moral rights in the Submissions are waived in favour of Nelson Education and its assigns.
No Advice or Solicitation
The content of the Site does not constitute advice or recommendations. You should seek third party professional advice and recommendations before acting or omitting to act based upon any information provided on or through the Site.
DISCLAIMER, LIABILITY EXCLUSION, LIABILITY LIMITATION, RELEASE AND INDEMNITY
Nelson Education strives to make your use of the Site and the Product/Service a useful experience. Nevertheless, Nelson Education and its Affiliates do not accept any liability for your use of the Site or the Product/Service. For that reason, the following provisions apply to your use of the Site and Product/Service:
YOUR USE OF THE SITE AND THE SERVICE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE OR USEFULNESS, ALL OF WHICH EACH OF NELSON EDUCATION AND ITS AFFILIATES HEREBY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW.
THROUGH OR BECAUSE OF YOUR USE OF THE SITE OR THE SERVICE, YOU MAY HAVE THE OPPORTUNITY TO ENGAGE IN COMMUNICATIONS AND TRANSACTIONS OF A COMMERCIAL OR PERSONAL NATURE WITH PERSONS OTHER THAN NELSON EDUCATION. ALL SUCH COMMUNICATIONS AND TRANSACTIONS ARE AT YOUR OWN RISK. NELSON EDUCATION IS NOT A PARTY TO ANY SUCH COMMUNICATIONS AND TRANSACTIONS AND DISCLAIMS ANY AND ALL LIABILITY REGARDING ALL SUCH COMMUNICATIONS AND TRANSACTIONS. TO THE EXTENT THAT YOU CHOOSE TO PARTAKE IN SUCH COMMUNICATIONS AND TRANSACTIONS, NELSON EDUCATION MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND RELATED THERETO, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE OR USEFULNESS, ALL OF WHICH EACH OF NELSON EDUCATION AND ITS AFFILIATES HEREBY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW.
YOU (AND NOT NELSON EDUCATION OR ITS AFFILIATES) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION TO ANY COMPUTER OR OTHER EQUIPMENT ARISING FROM, CONNECTED WITH, OR RELATING TO YOUR USE OF THE SITE OR THE SERVICE.
THE OPERATION OF THE SITE MAY BE AFFECTED BY NUMEROUS FACTORS BEYOND NELSON EDUCATION'S CONTROL. THE OPERATION OF THE SITE MAY NOT BE CONTINUOUS OR UNINTERRUPTED OR SECURE. SECURITY AND PRIVACY AND CONFIDENTIALITY RISKS CANNOT BE ELIMINATED.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NELSON EDUCATION AND ITS AFFILIATES MAKE NO REPRESENTATION, WARRANTY OR CONDITION THAT:
- THE SITE WILL BE COMPATIBLE WITH YOUR COMPUTER AND RELATED EQUIPMENT AND SOFTWARE;
- THE SITE WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR WILL BE FREE OF ERRORS OR THAT ANY ERRORS WILL BE CORRECTED;
- THE INFORMATION AVAILABLE ON OR THROUGH THE SITE WILL BE ACCURATE, COMPLETE, SEQUENTIAL, OR TIMELY;
- PARTICULAR RESULTS OR ANY RESULTS AT ALL MAY BE OBTAINED THROUGH THE USE OF THE SITE;
- THE USE OF THE SITE, INCLUDING THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF VIRUSES, TROJAN HORSES, WORMS OR OTHER DESTRUCTIVE OR DISRUPTIVE COMPONENTS; OR
- THE USE OF THE SITE WILL NOT INFRINGE THE RIGHTS (INCLUDING INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON;
AND NELSON EDUCATION AND ITS AFFILIATES DISCLAIM ANY AND ALL LIABILITY REGARDING SUCH MATTERS TO THE FULLEST EXTENT PERMITTED BY LAW.
NELSON EDUCATION AND ITS AFFILIATES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY LOSS OF USE, LOSS OF PRODUCTION, LOSS OF INCOME OR PROFITS (ANTICIPATED OR OTHERWISE), LOSS OF MARKETS, ECONOMIC LOSS, SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, ARISING FROM, CONNECTED WITH, OR RELATING TO THE USE OF THE SITE OR THE SERVICE BY YOU OR ANY OTHER PERSON, AND REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING BY NELSON EDUCATION OR ANY OF ITS AFFILIATES OR ANY PERSON FOR WHOM NELSON EDUCATION OR ANY OF ITS AFFILIATES ARE RESPONSIBLE, AND NOTWITHSTANDING THAT NELSON EDUCATION OR ITS AFFILIATES MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES BEING INCURRED BY YOU OR ANY OTHER PERSON.
LIMITATION OF LIABILITY
IN NO EVENT WILL NELSON EDUCATION'S OR ANY OF ITS AFFILIATES' TOTAL LIABILITY TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, AND COSTS, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, AND REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING BY NELSON EDUCATION OR ANY PERSON FOR WHOM NELSON EDUCATION IS RESPONSIBLE, EXCEED $100.
YOU HEREBY RELEASE, REMISE AND FOREVER DISCHARGE EACH OF NELSON EDUCATION AND ITS AFFILIATES AND ALL OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, INFORMATION PARTIES, SERVICE PARTIES, SUPPLIERS, LICENSORS AND LICENSEES, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED PERSONS FROM ANY AND ALL MANNER OF RIGHTS, CLAIMS, COMPLAINTS, DEMANDS, CAUSES OF ACTION, PROCEEDINGS, LIABILITIES, OBLIGATIONS, LEGAL FEES, COSTS, AND DISBURSEMENTS OF ANY NATURE AND KIND WHATSOEVER AND HOWSOEVER ARISING, WHETHER KNOWN OR UNKNOWN, WHICH NOW OR HEREAFTER EXIST, WHICH ARISE FROM, RELATE TO, OR ARE CONNECTED WITH YOUR USE OF THE SITE OR THE SERVICE.
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS EACH OF NELSON EDUCATION AND ITS AFFILIATES AND ALL OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, INFORMATION PARTIES, SERVICE PARTIES, SUPPLIERS, LICENSORS AND LICENSEES, AND ALL OTHER RELATED, ASSOCIATED, OR CONNECTED PERSONS (COLLECTIVELY, THE "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL LIABILITIES, EXPENSES AND COSTS, INCLUDING WITHOUT LIMITATION REASONABLE LEGAL FEES AND EXPENSES, INCURRED BY THE INDEMNIFIED PARTIES IN CONNECTION WITH ANY CLAIM OR DEMAND ARISING OUT OF, RELATED TO, OR CONNECTED WITH YOUR USE OF THE SITE OR THE SERVICE, THE USE OF THE SITE OR THE SERVICE BY SOMEONE POSING AS YOU, OR YOUR BREACH OF THIS AGREEMENT. YOU WILL ASSIST AND CO-OPERATE AS FULLY AS REASONABLY REQUIRED BY THE INDEMNIFIED PARTIES IN THE DEFENCE OF ANY SUCH CLAIM OR DEMAND. YOU FURTHER AGREE TO INDEMNIFY NELSON EDUCATION AND ITS AFFILIATES FROM ALL SUITS, DAMAGES, COSTS AND LIABILITIES WHATSOEVER ARISING FROM ANY TRANSACTIONS IN WHICH YOU ENGAGE USING PRODUCTS OR SERVICES OBTAINED FROM OR THROUGH THE SITE OR THE SERVICE.
ADVICE AND INFORMATION PROVIDED BY NELSON EDUCATION OR ITS REPRESENTATIVES, WHETHER ORAL OR WRITTEN, WILL NOT CREATE ANY REPRESENTATION, WARRANTY OR CONDITION OR VARY OR AMEND THIS AGREEMENT, INCLUDING THE ABOVE DISCLAIMER, LIABILITY EXCLUSION, LIABILITY LIMITATION, RELEASE AND INDEMNITY PROVISIONS, AND YOU MAY NOT RELY UPON ANY SUCH ADVICE OR INFORMATION.
The exclusion of certain warranties and the limitation of certain liabilities is prohibited by legislation in some jurisdictions. Such legislative limitations may apply to you.
Anytime you upload to, or distribute or publish content through, the Site (including, without limitation, blog entries and commentaries), you grant us the royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to edit, use, reproduce, modify, adapt, translate, copy, remove, distribute, create derivative works from, publicly display and publish such content in any form and medium, whether electronically or in hard copy and whether alone or as part of a collective work. You shall retain, however, whatever other rights you have in pre-owned elements of such content. You acknowledge and agree that submissions are non-confidential.
Anytime you upload to, or distribute or publish original compositions and other original documents through, the Site, such as but not restricted to essays, homework, and similar documents, you are responsible for protecting your rights in such documents.
Cancellation or Termination
If and when we communicate with Individuals using electronic means, such Individuals can opt out of receiving such messages by following the unsubscribe link included at the bottom of such communications or by contacting the Chief Privacy Officer - Jessica Phinn , Vice President, People and Engagement, Nelson Education Ltd., 1120 Birchmount Road, Toronto, ON, M1K 5G4. Any questions or concerns with respect to communications from Nelson Education Ltd. may be addressed to such Chief Privacy Officer.
Rules of Conduct
The Site may contain discussion forums, bulletin boards, surveys, polls, review services or other forums in which you or third parties may post content, messages, materials, or other items on the Site. By way of example, and not as a limitation, you shall not, and shall not permit any person on your behalf to, take any action or upload, download, post, submit or otherwise distribute or facilitate the distribution of any content, on or through the Site and/or Product/Service that:
- infringes any patent, trade-mark, trade secret, copyright, right of publicity or other right of any other person or entity;
- you know to be false, misleading, untruthful or inaccurate;
- contains or depicts nudity or sexual activity;
- constitutes unauthorized or unsolicited advertising, spam, junk or bulk messaging;
- contains software viruses or any other computer codes, files, worms, logic bombs or programs that are designed or intended to disrupt, disable, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of Nelson Education or any third party;
- impersonates any person or entity, including any employee, agent or representative of Nelson Education;
- is designed or intended to obtain password, account or private information from any Site member;
- violates any laws or contractual obligations; or
- includes anyone's personal information or sensitive financial information without consent;
- restricts or inhibits any other user from using the Site or the Product/Service;
- is unlawful, harmful, threatening, abusive, inflammatory, harassing, tortious, defamatory, fraudulent, vulgar, obscene, libelous, invasive of another's privacy or publicity rights, hateful, or racially, ethnically or otherwise determined by Nelson Education, in its sole discretion, to be objectionable;
- contains comments or content that constitute personal attacks against private individuals and groups;
- uses offensive and inappropriate language and tone on the Site, including abbreviated or masked swearing;
- interferes with or disrupts the Site or the Product/Service or servers or networks connected to the Site, or disobeys any requirements, procedures, policies or regulations of networks connected to the Site.
Nelson Education does not tolerate pornography of any kind, including child pornography, and will terminate the membership of, and may report to the appropriate authorities, any person who publishes or distributes child pornography or other pornography on or through the Product/Service.
Parts of the Product/Service may require you to register in order to take full advantage of the Product/Service offerings. If you register for the Product/Service, we will open up a registered user account on your behalf and you will be required to provide certain information and data ("Registration Data"), including billing information, as prompted by the applicable registration forms on the Site.
You shall not:
- provide any false personal information to Nelson Education (including a false name) or create an account for anyone other than yourself without such person's permission;
- use a username that is the name of another person with the intent of impersonating that person;
- use a username or account that is subject to any rights of a person other than you without appropriate authorization; or
- use a username that is a name that is otherwise offensive, vulgar or obscene or otherwise unlawful.
Nelson Education reserves the right to refuse registration or to cancel a username or account in its sole discretion. You are solely responsible and liable for activity that occurs on your account and you shall be responsible for maintaining the confidentiality of your password. You shall never use another member's account without such other member's prior express permission. You agree that you shall immediately notify Nelson Education in writing of any unauthorized use of your account, or other account-related security breach of which you are aware.
Password and Usernames
If you have registered for a Product/Service, you will be required to choose a password for use with your username and account. Please note that if you access different Sites owned by Nelson Education, you may have a different account for each Site, each with a different password and username.
You are solely responsible for maintaining the confidentiality of your usernames, passwords and account and for any and all charges incurred, statements made and acts or omissions that occur through the use of your usernames, passwords and accounts, including from the use of your account by others. Therefore, you must take steps to ensure that others do not gain access to your usernames, passwords and accounts. Also, passwords must be non-obvious, hard-to-guess, confidential and changed on regular basis, and you must log-out at the end of each session.
All login names and passwords remain the property of Nelson Education and may be cancelled or suspended at any time by Nelson Education without any notice or liability to you or any other person. Nelson Education is not under any obligation to verify the actual identity or authority of the user of any login name or password.
You must respond promptly to all email and other correspondence from Nelson Education, including without limitation email and correspondence concerning complaints or concerns regarding your use of your login name or password or your use of the Site.
The security and privacy provided by passwords is not complete, and can be circumvented. Your use of passwords is at your own risk. Our personnel will never ask you for your password except if our customer support requires your password in an effort to fix account problems.
Over the course of your use of the Product/Service or Site, you may be asked or required to install a computer program on your computer system or on another person's computer system. You agree to not install or cause to be installed a computer program on your computer system or on a third party's computer system without understanding, and ensuring that such third party understands, as applicable, the function and purpose of the computer program. By installing or causing to be installed any such computer program, you represent to Nelson Education that you, or such third party, as applicable, consent to such installation.
Any installed computer program will be subject to the terms of the licence agreement that accompanies such computer program or is included in the installation sequence.
Ordering Licensed Content and Materials
In some circumstances, you may have the option to make a purchase order (an "Order") from Nelson Education or related parties for a licence to various content ("Licensed Content") or for one or more books and/or supplemental materials (collectively, "Materials").
In the event you purchase a licence to Licensed Content or any Materials, the terms and conditions that apply to such Licensed Content or Materials may come in the following places:
- License Agreement that comes with the Licenced Content or Materials
- Purchase Order that relates to the Licenced Content or Materials
- The terms and conditions set forth below under the heading "Licensed Content and Digital Rights Management".
The order of priority for application in the event there is a conflict between terms and conditions are as set out above. To the extent a provision in any of the above noted documents conflicts with another term or condition set out elsewhere in the above noted documents, the highest ranking document applicable to such conflict shall prevail and supersede the terms and conditions set forth elsewhere but only to the extent necessary to resolve the conflict.
Licensed Content and Digital Rights Management
The licence and access to Licensed Content purchased by you is limited in duration to the Licence Term. Licensed Content is accessible online for the period set forth in the ordering document that you will see at the time of ordering the product or Product/Service in question, but your use must be re-authenticated (by entering in your account credentials) on a regular basis in order to access such Licensed Content locally/offline. The Licensed Content may contain embedded time clocks or similar security devices that disable your ability to access and use the Licensed Content after the expiration of the Licence Term, even if the Licensed Content is stored locally/offline.
Licensed Content purchased through the Product/Service may be accessed by you from as many as two computers at any time. If you try to access any Licensed Content from a third computer, you will be denied access unless you "de-authorize" one of your two previously authorized computers.
The Licensed Content cannot be forwarded to and/or shared with others.
Standard "right-click" mouse functions may be disabled, so that the Licensed Content you are viewing online cannot be copied, pasted or saved as another file.
If the Licensed Content has a corresponding print version, such Licensed Content is functionally equivalent to its corresponding print version. However, in some cases, individual items have been removed for ease of internet delivery.
You must not circumvent, reverse-engineer, decompile, disassemble or otherwise tamper with any of the security technology contained in or accompanying the Licensed Content. Such security technology is provided in part by our suppliers and vendors. From time to time, the software you use to download Licensed Content may directly connect to an internet site operated by us or one of our suppliers in order to upgrade the security technology contained in or accompanying the Licensed Content. By registering for, using, and/or downloading Licensed Content from the Site, you acknowledge and consent to the use of such security technology and the automatic upgrading of such security technology.
Misprints and Errors, Prices and Purchases
Nelson Education endeavours to provide current and accurate information on the Site and/or through the Product/Service. Nevertheless, misprints or other errors may occur. Accordingly, Nelson Education reserves the right to change the prices, fees and charges regarding the Product/Service and/or products available through the Site at any time and from time to time without any notice or liability to you or any other person. Also, Nelson Education cannot guarantee that the Product/Service or products advertised on the Site will be available when purchased or at any relevant time. Accordingly, Nelson Education reserves the right at any time to reject, correct, cancel or terminate any order or shipping request. If you order services or products for which the fee was incorrectly displayed, Nelson Education will provide you with an opportunity to cancel your request for Product/Services. If you order services or products that are not available, Nelson Education will notify you and the purchase price you actually paid will be refunded to you. Nelson Education reserves the right to refuse to accept any request for services or products, notwithstanding any course of dealing between Nelson Education and you in the past.
Your online request for services or products delivered over the Site constitutes your request to engage Nelson Education to supply those services or products. Your request for Products/Services shall be deemed to be accepted only if and when Nelson Education actually carries out your instructions.
Payment and Billing
You agree to pay applicable charges (including applicable taxes) for purchases that you make from us. Certain persons may enjoy a tax exempt status. In those circumstances, please ensure you communicate with Nelson to ensure your tax exempt status is properly recognized in the Nelson Education system.
All prices displayed on our Sites are subject to change from time to time and without notice.
The purchase price for a product may depend on what type of customer account you have. For example, if you do not have an educational institution account and you select a product that offers different pricing for educational institutions, the price for that product may be corrected once your account type is validated and prior to completing the transaction. In similar fashion, prices may be corrected on account validation for educational institutions who may have selected a product in a non-educational institutional area of the product catalogue.
We may limit the number of promotions for which you may be eligible in a given period. In addition, certain promotional offers and discounts may apply to first-time purchasers only. We will disclose your payment terms at the time you make purchases from the Site.
You must select a payment method to pay us for any purchases you make from us. Every time you use the Product/Service, you reaffirm that (i) we or our authorized billing agent is authorized to charge your designated payment method; (ii) we may submit for payment charges incurred under your account; and (iii) you will be responsible for such charges, even if your account is cancelled or terminated. Recurring charges are billed in advance of service. You agree to provide us with accurate and complete billing information, including valid credit card or other payment method information, your name, address and telephone number, and to provide us with any changes in such information promptly after the change. You acknowledge that the agreement between you and your credit card issuer or financial institution governs your use of your credit card for payment of amounts owed to us, and that you must refer to such agreement to determine your rights and obligations as a holder of such card.
YOU AGREE THAT WE (INCLUDING, WITHOUT LIMITATION, ANY THIRD PARTY BILLING AGENT WE USE) MAY CHARGE YOUR PAYMENT METHOD FOR ALL AMOUNTS DUE TO US WITHOUT ADDITIONAL NOTICE OR CONSENT UNLESS REQUIRED OTHERWISE BY LAW.
You are responsible for all charges incurred under your account made by you or anyone who uses your account (including your children, family or friends). We may, in our discretion, post charges to your payment method individually or may aggregate your charges with other purchases you make on the Site and apply those charges to your next billing cycle.
If, for any reason, we do not receive payment from your credit card or other payment method issuer, upon demand you agree to pay the overdue amount by other means acceptable to us. We reserve the right to accept other forms of payment, and if we elect to invoice you for services, you agree to pay to us the amount indicated in each invoice by the due date reflected on the invoice.
If you believe that a billing discrepancy has occurred, you must notify us within 60 days after the date on which such discrepancy first appeared on your credit card or other payment method account statement or invoice, as the case may be, or such amounts will be deemed to have been accepted by you. You agree to release us from any liability for any error or discrepancy that is reported to us after such period.
Different shipping options will be presented when you go to place an order and prior to checkout. The prices for each of the different shipping options and the associated shipment dates for such options will be presented to you prior to checkout.
Shipping dates and delivery dates are estimates based on a variety of factors and the information we have at the time of purchase. This information may change for reasons outside of our reasonable control, resulting in changes to shipping dates and/or delivery dates. We will notify you of material changes to shipment dates and delivery dates as soon as reasonably possible.
Cancellation of Orders
Except as otherwise set forth in Purchase Terms or provided by applicable consumer protection laws, once your order has been placed you may NOT cancel your order. Certain Purchase Terms may allow cancellation of an order up to the date a product is shipped. In that case, that will be clearly set forth in the applicable Purchase Terms.
If you wish to cancel a request for services or products, you may request a cancellation by sending an email to firstname.lastname@example.org or by calling Nelson Customer Product/Service at 1-800-268-2222. However, Nelson Education may not receive and process your cancellation request before it accepts and processes your request for services, in which case your cancellation request may not be effective.
Notices and Communication
Assignment and Severability
Waiver of Rights
Disclaimer of UN Committee
We expressly exclude the UN Convention on Contracts for the International Sale of Goods as amended, replaced or re-enacted from time to time, as well as any provincial legislation in Canada enacting such convention.